Tag Archives: etiquette

How to Order Drinks Like a Pro

Order Drinks Like a Pro

A weekend night out is supposed to be fun, relaxing, entertaining – it’s a time to catch up with friends, let loose, and kick back. Unfortunately, there are a lot of terrible people out there with bad bar etiquette. Don’t be one of those people. We’ve got everything you need to know, from how to order first to how to save a table.

How to Order Drinks Like a Pro

Berta, an Italian wine bar (Surry Hills, Australia). Photo by: I’m Still Hungry

How to Order

Making your way to the front of the bar, getting the bartender’s attention, and finally ordering can be quite an ordeal in a crowded bar on a weekend night. There are a few minor behavioral things you can do to speed up the process:

  • Mind your manners. Say please, thank you, and excuse me. A little courtesy can go a long way, especially in this kind of situation.
  • Don’t push. If bartenders see you pushing your way to the front, you’re going to be labeled as a troublemaker and probably ignored for a little bit to serve the people you’re trying to get in front of. Wait your turn.
  • Don’t fidget. Stand straight at the bar, even lean on it a little, and make eye contact with the bartender. If you’re looking around, talking to someone else, or angled away from the bar, the bartender will read that as a message that you’re not serious about ordering yet (via the Herald Sun).
  • Don’t draw attention to yourself. Waving your arms and signaling the bartender to look at you is not going to please them. Play it smart, wait your turn, and stick with simple eye contact (via the Herald Sun).

 

Gratuities

Improving Customer Service from the Inside Out

The only thing that spoils a date night quicker than a fallen hair in my coq au vin is a surly, “hurry up and get out” server. As a retired server myself, I can say that I’ve been there, but not only is a bad attitude bad for tips, it will get you a verbal whiplash from your chef out by the compost bin or worse, in the walk-in freezer (brrrr).

Unfriendly servers will chase away your customers, and if gone untreated, will send a contagious and toxic disease through your entire staff. So, here are a few helpful hints for creating a top-notch service staff.

Four Steps to Building a Team Mentality with Service Staff

1.  Create a Community: Show hospitality to your team members first. Serve a simple family meal before or after service. This provides the opportunity to get everyone in one place and on the same page to discuss upcoming events, review menu changes, and build camaraderie. Trust me – some pasta and a bowl of soup can go a long way toward rewarding staff!

To see more amazing foodie videos check out Food Narrative.

2.  Wine Ed: Wine tasting is a perfect way to introduce servers to new wines on the menu and develop a more knowledgeable server for your diners. Wine sales folks are always stopping by a restaurant to meet with customers. Next time, have them bring a few extra bottles from their portfolio for you to share at an upcoming staff wine-education class.

Added bonus:  The same thing goes for specialty cocktails! House cocktails can often cost as much as an appetizer. So, give your servers the opportunity to taste and learn, and you’ll see your check average rise too.